Privacy Policy

Introduction

At Tindro AI Agency ("we," "us," or "our"), we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your data when you engage with our AI automation services, including lead conversion, customer support, and appointment booking.

Information We Collect

We collect personal information when you use our website, contact support, or interact with our AI agents. This may include:

• Contact Information: Name, email address, phone number, and company name.
• Business Details: Business type, industry, lead volume, and other information you provide in forms.
• Interaction Data: Data from your interactions with our forms, AI chatbots, and appointment scheduling tools.
• Technical Data: IP address, browser type, and usage data collected via cookies and similar technologies.

How We Use Your Information

Your data is used to deliver and improve our services. This includes:

• Qualifying leads and scheduling appointments.
• Providing 24/7 automated customer support.
• Processing payments and managing billing.
• Updating your CRM with conversation history and lead details.
• Communicating with you about our services and your account.

Data Sharing and Third Parties

We may share your data with trusted third-party service providers for operational purposes, such as CRM management, payment processing, and calendar integrations. We ensure these partners adhere to strict data protection standards. We do not sell your personal information to third parties.

Data Security

We employ industry-standard security measures, including encryption and secure APIs, to protect your data from unauthorized access, alteration, or disclosure. We retain data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Your Data Rights

Under GDPR and CCPA, you have the right to:

• Access, correct, or delete your personal data.
• Withdraw consent for data processing at any time.
• Object to or restrict the processing of your data.
• Request a portable copy of your data.

To exercise these rights, please contact us at support@tindro.com. We will respond to requests within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Your continued use of our services after any changes signifies your acceptance of the new terms.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
support@tindro.com